Posted: 28 Jan 2021 13:17 EST Last activity: 1 Feb 2021 5:46 EST
Activity : Create a case with workparty predefine
I would like to know how to create a case from an activity with workparty predefine so that i don't need to run a second activity PartyAddOperator.
the configuration that i have:
i have a case type configuration that have the setting party configured.
when i create the case the workparty is set to the one who created the case.
what i need to do is to create a case from an activity and set the workparty to another user but i must define the workparty the moment when the case is created. I can't remove the setting because it need.
could Pega do it ?
***Edited by Moderator Marissa to update Platform Capability tags****
***Edited by Moderator: Pooja Gadige to update product version***
@MarcLasserre_GCS hello, in the setting of the case type specifique of the customer, it will cause a pb.
the start of the case, the case create a case that is a sharing folder that is check and empty, if it's run buy another user from the start and change the user, the user is bugged and can't do anything.
i already tested, it is why i am seeking another possibility.