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Posted: October 6, 2017
Last activity: October 12, 2017
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Activity ProcessAssignment doesn't open assignment
I have case with active assignment, but when I try open it - the system falls with an fail and assignment doesn't open. When I started tracer, I saw that activity ProcessAssignment in Assign- was starting and "call acquireWorkObject" on second step. Then acquireWorkObject was exiting after step 7 and exiting from ProcessAssignment. Assignment doesn't open, how I can open it?
In logs I have only log "PRException".
Pega 7.1.9
Can you attach the log from that timeframe?