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Devarajulu Prathapaneni (Deva_Prathapaneni)
Cognizant
Tech Lead
Cognizant
SE
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Deva_Prathapaneni Member since 2014 30 posts
Cognizant
Posted: July 27, 2018
Last activity: August 7, 2018
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Activity pzRuntimeChartCleanup failed to execute, pyWorkPage, page class is null

Hi All,

We could find below error in log repetedly in logs. As it is PZ rule need help from support team to understand the purpose of pzRuntimeChartCleanup activity .

ERROR - Activity pzRuntimeChartCleanup failed to execute, pyWorkPage, page class is null

Thanks,

Deva

Low-Code App Development
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Posted: 2 years ago
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Marc Lasserre (MarcLasserre_GCS)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
FR
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Hello,


Can you add your log files, did you identify anything else which could explain where this issue is coming from?


I guess this might be coming from a custom report with chart probably but we need to identify which one.

Posted: 2 years ago
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Devarajulu Prathapaneni (Deva_Prathapaneni)
Cognizant
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Cognizant
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Hi ,


 


Thanks for response. Please find below log snippert before and after exception log.


 


2018-07-26 10:17:04,742 [   WebContainer : 44] [          ] [                    ] (ngineinterface.service.HttpAPI) ERROR xxxx|xxxxx  - Exception occured: 


com.pega.pegarules.pub.context.PRSecurityException: Security violation attempting to access requestor


at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.findRequestor(HttpAPI.java:1433)


at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:325)


at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:829)


at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331)


at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274)


at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225)


at sun.reflect.GeneratedMethodAccessor65.invoke(Unknown Source)


at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)


at java.lang.reflect.Method.invoke(Method.java:620)


at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)


at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)


at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)


at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:246)


at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168)


at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineBMT_f2439d86.invokeEngine(Unknown Source)


at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278)


at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223)


at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:589)


at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:378)


at sun.reflect.GeneratedMethodAccessor95.invoke(Unknown Source)


at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)


at java.lang.reflect.Method.invoke(Method.java:620)


at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)


at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)


at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)


at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)


at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:121)


at javax.servlet.http.HttpServlet.service(HttpServlet.java:595)


at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)


at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1233)


at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:782)


at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481)


at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)


at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1114)


at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3980)


at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)


at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1016)


at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)


at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)


at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)


at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)


at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)


at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)


at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)


at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)


at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)


at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)


at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)


at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)


at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)


at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)


2018-07-26 10:17:05,404 [   WebContainer : 36] [XXX] [    XXXX] (ctionWrapper._baseclass.Action) ERROR XXX|XXXX- Activity pzRuntimeChartCleanup failed to execute, pyWorkPage, page class is null


2018-07-26 10:17:55,690 [   WebContainer : 28] [          ] [                    ] (      web.impl.WebStandardImpl) ERROR   - XXX: Problem retrieving input data: 


java.io.IOException: Async IO operation failed (3), reason: RC: 107  Transport endpoint is not connected


at com.ibm.io.async.AsyncLibrary$IOExceptionCache.<init>(AsyncLibrary.java:924)


at com.ibm.io.async.AsyncLibrary$IOExceptionCache.get(AsyncLibrary.java:937)


at com.ibm.io.async.AsyncLibrary.getIOException(AsyncLibrary.java:951)


at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:705)


at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)


at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1892)
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