Question 2 Replies 28 Views × Close popover Seetharaman S (Seetharaman) TCS TCS IN View Profile Send Message Seetharaman Member since 2017 2 posts TCS Posted: March 19, 2021 Last activity: March 29, 2021 Posted: 19 Mar 2021 0:40 EDT Last activity: 29 Mar 2021 15:28 EDT Solved Adavanced Agent not running in specific node Hi All, Our Production environment runs with 2 nodes. Product Version : 8.2.3 Node A - Universal Type Node B - Universal Type We have configured all our agents and listeners to run in Node A. User can be logged in to Node A or Node B which will be decided by the Load balancer. For past 3 days one of our Advanced agent is not running automatically and in admin studio last run in showing its last run time. This agent will run only once in a day. (7 PM GMT) Steps Taken to resolve: 1. Agent configuration are checked. No issue was found. 2. Auto queue is enabled in the Node tab of the agent. 3. Deleted the agent scheduler and recreated itself. 4. Checked the Preprod environment which is an mirror of Prod. There agent is running fine in Node A.(Pre prod has its seperate 2 nodes, no dependency with Prod node) 5. Pega logs and alert logs were checked. No space issue or exception or alerts were found at the agent runtime or before its runtime. 6. We have seperate agent to track the agent running time and its run count. In that report also this agent was not found. Finally, we have stopped that agent in Node A and started it in Node B. This approach works fine and agent make its run and completed its intended work. So, our question is why agent is not running in Node A? Thanks in advance, we are looking for your suggestions. Thanks, S.Seetharaman ***Edited by Moderator: Pooja Gadige to add platform capability tag*** Pega Platform 8.2.3 Enterprise Application Development Admin Studio System Administration Financial Services Senior System Architect Share × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Accepted Solution Posted: 1 month ago Updated: 1 month ago Posted: 28 Mar 2021 23:07 EDT Updated: 29 Mar 2021 11:33 EDT × Close popover Seetharaman S (Seetharaman) TCS TCS IN View Profile Send Message Seetharaman TCS replied to Seetharaman Hi All, We have validated that agent rule in Prod which makes the agent to be picked by Node A. Issue is resolved now. Thanks, S.Seetharaman Posted: 1 month ago Posted: 29 Mar 2021 15:28 EDT × Close popover Marissa Rogers (MarissaRogers) MOD Senior Community Moderator Pegasystems Inc. US View Profile Send Message MarissaRogers MOD replied to Seetharaman Thanks @Seetharaman for updating your Question with the resolution!