Add Case Type on SFA Application Error
Hi all,
I have created an application based on SFA 7.21 Framework.
When I add a case type, activity status fail window shown.
how can I fix that?
Pegasystems Inc.
IN
Hello Adrian,
Can you please provide the screen shot of the issue and the logs when saving the case type? Also confirm the behavior is consistent?
Regards,
Shanthini Charles
KBRU
ID
Ok, this is the screen shot of error add case type:
I Add this case type on SFA Application Framework
I got this(below) error after I submit that.
how can I fix that?
Pegasystems Inc.
IN
Hi Adrian,
Could you expand the exception details and also provide the stack trace when trying to add SFA case.
Please confirm if your facing same issue even after trying with a different name.
Regards,
Shanthini Charles
KBRU
ID
Hello Shanthini,
The exception details could not be expand.
I have tried with a different name but I got same issue.
Regards,
Adrian
Pegasystems Inc.
IN
Hello Adrian,
Thanks for posting your query in PSC :)
Could you verify if your application is password protected. Refer https://community.pega.com/support/support-articles/unable-add-case-types-when-application-password-protected.
Also, verify the pre-requisite ruleset(s), if there are any. Refer https://collaborate.pega.com/discussion/cant-add-new-case-type-existing-app-using-new-rulesets.
Hope this helps.
Regards,
Rincy