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Posted: August 9, 2020
Last activity: September 21, 2020
Add followers to read a case.
How can I check if an operator is a case follower in Access Control Policy Condition ? I have a scenario, where created by user, Workbasket members and case followers can read a case and only workbasket and created by user can perform on the case. I have implemented ABAC control to achieve but having issue with followers.
Posted: 7 months ago
Hi Arihant,
I have used a custom when rule which matches current OperatorID handle with a lookup of Link-Association-Follow class by passing current Operator handle and work handle as keys. While tracing I have found that work handle is passing as null and hence failing the When condition. The same scenario repeats for "pxIsAFollower" as well. The ABAC is not taking case workpage as context.
Regards,
Hi Biswas,
Can you try using "pxIsAFollower" when condition by passing pzinskeys of case id and logged in operator id as parameters? Or we can customize this.
Regards,
Arihant