Question

2
Replies
940
Views
MickeyMcD Member since 2013 10 posts
Public Safety Canada
Posted: 4 years ago
Last activity: 4 years 3 months ago
Closed
Solved

Add History note on Print Action

I need to add a History Memo on the Print button from the Case Tools to log every time someone prints the case details.

I tried to add a click action "Run Activity: AddHistory" but this does absolutely nothing.  Tracer tells me it runs successfully, but the note never saves/appears on the case.

a) What do I need to do differently to make this work?

b) ENHANCEMENT REQUEST:  Please add standard action in the click actions list for adding a History Memo, I should not have to go through Run Activity and hope that I select the right one (which I haven't yet!)

Case Management User Interface
Moderation Team has archived post
Share this page LinkedIn