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Rim.Frikha Member since 2015 21 posts
Lyance
Posted: 4 years ago
Last activity: 3 years ago
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Add a Subcase to the Covered work of a Case without opening it

Hello,

In the CPM Interaction Portal, I have a Case "A" and I need to add a subcase "B" to the list of the Covered work of my Case "A" and automatically fill its properties without explicitly opening the Subcase "Create screen".

I only need it to be added to the list of covvered work: the user shouldn't see the screens of the subcase.

This should be done in an activity.

I called the activity "pxAddChildWork" in my Activity to create the subcase, then called "DoClose" activity to close it, but instead it deletes it.

Anyone has an idea about how to corretly obtain this behavior?

Thank you,

Rim

Pega Customer Service Case Management Low-Code App Development
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