Question

2
Replies
3254
Views
Rim Frikha (Rim.Frikha)
Lyance

Lyance
FR
Rim.Frikha Member since 2015 21 posts
Lyance
Posted: April 5, 2016
Last activity: August 24, 2017
Posted: 5 Apr 2016 4:36 EDT
Last activity: 24 Aug 2017 11:49 EDT
Closed

Add a Subcase to the Covered work of a Case without opening it

Hello,

In the CPM Interaction Portal, I have a Case "A" and I need to add a subcase "B" to the list of the Covered work of my Case "A" and automatically fill its properties without explicitly opening the Subcase "Create screen".

I only need it to be added to the list of covvered work: the user shouldn't see the screens of the subcase.

This should be done in an activity.

I called the activity "pxAddChildWork" in my Activity to create the subcase, then called "DoClose" activity to close it, but instead it deletes it.

Anyone has an idea about how to corretly obtain this behavior?

Thank you,

Rim

Pega Customer Service Case Management Low-Code App Development
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.