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Shiv Ram Bhupathi (ShivRamB)
PEGA
Lead Instructor
Pegasystems Inc.
IN
ShivRamB Member since 2019 47 posts
PEGA
Posted: September 20, 2018
Last activity: September 11, 2019
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Adding cases for the WebChat channel

Dear All,

have any one tried "Adding cases for the WebChat channel" ,it is not working for me, I don't see any error in Tracer and Log files but in preview console i see "The chatbot is experiencing problems. If the issue is related to your current case, you can withdraw it by typing cancel." .. any suggestion please.

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

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