Question

1
Replies
399
Views
 Dinesh Ponnusami (Vishnu91)
TTec Digital
Senior Developer
TTec Digital
IN
Vishnu91 Member since 2016 18 posts
TTec Digital
Posted: March 8, 2019
Last activity: March 12, 2019
Posted: 8 Mar 2019 4:08 EST
Last activity: 12 Mar 2019 5:43 EDT
Closed
Solved

Adding Inbound Emails as Attachments of Category Correspondence

Hi,

I am trying to attach an inbound email as attachment of category "Correspondence" in Pega. But the attachment format is pretty much messed up. Please find the image attached for the mail sent and the attachment that got attached. I used corrattach activity in context to pyCorrPage to make this happen.

Thank You.

***Edited by Moderator: Pallavi to update platform capability tags***

Low-Code App Development Case Management
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.

Accepted Solution

Posted: 2 years ago
Posted: 12 Mar 2019 5:43 EDT
Dinesh Ponnusami (Vishnu91)
TTec Digital
Senior Developer
TTec Digital
IN

Hi All,


I found the solution for the issue. Select "Inline-Prefer HTML" for Handle HTML Content, in you Service Method of your Email Listener.


PFA for reference.


Thank You All.