Posted: 20 Nov 2018 4:35 EST Last activity: 28 Feb 2019 10:16 EST
Adding a new intent based on existing intent
We have a new project wherein we want to add a new intent in our application, however, we do not have a documentation that will serve as a guide in implementing this. Please see below for the steps we already completed:
2. Add a new interaction task under the Interaction Type in our Application.
For the creation of Service Types:
1. Click PEGA > CPM > Service Cases > Service Types
2. Click new then followed the steps.
The generated service type class inheritance is PegaCA-Work-Cover- instead of our custom class. Is this the expected output when we generate a service type using the Service Accelerator? In addition, can we just save as an existing intent then just modify the screen, field names, and etc. based on the new intent? Our application version is Pega 6.3 CPM SP1.