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Developer85 Member since 2014 31 posts
Virtusa Inc
Posted: 3 years ago
Last activity: 3 years 4 months ago
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Adding New stages to case

hi,

Our application is in production and as part of new development , we have added lot of new stages to the case. now how this will impact the open cases in production.

after we migrate the new code to production , how the in-progress cases will behave. we are in 7.2.2.

any ideas on this please.

Low-Code App Development Data Integration Java and Activities Case Management Data Integration
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Posted: 3 years ago

Hi Veera,


Are you sure that there are no changes made to the existing stages and flows? I did a quick test at my end. With the addition of new stages, I could not see an impact on the existing cases. However, any modifications to the existing flows/stages, would have.


However, we recommend you to test in your lower environment with dummy old cases, before you migrate to production.


Thank you

Posted: 3 years ago

HI,


Thnks for the reply. I have modified both the case structure and the flows as well... existing flows are heavily modified and new sub flows were added.


 


regards.

Posted: 3 years ago

thanks for the link, let me check now.
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