Question

16
Views
Pooja Nannuri (PoojaN01)
Verizon

Verizon
IN
PoojaN01 Member since 2021 1 post
Verizon
Posted: May 7, 2021
Last activity: May 7, 2021
Posted: 7 May 2021 5:50 EDT
Last activity: 7 May 2021 10:05 EDT

Additional style in skin rule not working in correspondence rule

section has been embedded into a correspondence rule. When an email is sent, the information is retained but the format of the section has been lost, Please advise if there is a way to maintain format of the section while embedding it into a correspondence rule without adding inline styles or using custom CSS text files in included styles of Skin rule.

***Edited by Moderator Marissa to change type from Pega Academy to Product, update Product details and Platform Capability tags****
Pega Platform Case Management Conversational Channels