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HemalathaSura Member since 2015 6 posts
Crochetech
Posted: 2 years ago
Last activity: 2 years 7 months ago
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Adhoc cases visibilty

Hi,

My requirement is Operator1 created adhoc case for some casetype. He added a task and assigned to Operator2. When I have tried to logged in as Operator2, NO task is available in his Worklist. Is there any visible conditions to display adhoc case assignments.?

Please do the needful and configuration screenshots would be appreciated.

Thanks

Hemalatha

Case Management
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