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Wassim Jrad (Wassim Jrad)
Knowledge Experts SA

Knowledge Experts SA
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Wassim Jrad Member since 2015 41 posts
Knowledge Experts SA
Posted: January 15, 2016
Last activity: January 15, 2016
Posted: 15 Jan 2016 9:03 EST
Last activity: 15 Jan 2016 10:49 EST
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Adjust case urgency

Hello,

I would like to adjust a case urgency. Should i update pxUrgencyWork  or pxUrgencyAssign? and which is the difference between the 2 property.

Thanks,

Pega Customer Service Case Management
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