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Wassim Jrad Member since 2015 41 posts
Knowledge Experts SA
Posted: 4 years ago
Last activity: 4 years 8 months ago
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Adjust case urgency

Hello,

I would like to adjust a case urgency. Should i update pxUrgencyWork  or pxUrgencyAssign? and which is the difference between the 2 property.

Thanks,

Pega Customer Service Case Management
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