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Cognizant Technology Solutions
Posted: June 27, 2017
Last activity: July 18, 2017
Adjust wait time for a wait shape
Hi Team,
I have a parent child case structure and due date is propagating from parent to child and this due can be update any time after child case creation.
In child case i have wait shape where I am using due date as timer for a wait shape.
How to reset the timer of Wait shape if due date is getting changed from the parent case.
Thanks,
Lalit
Hello,
The WAIT shape is creating an assignment with an associated pxDeadLineTime. So I would think you will have to recalculate the time and update the associated assignment.