Queue processor is working slowly and is not keeping up with processing items (see attachment). Right now there are over 6 million items in ready to process state while the number of items processed last hour stays on approximately ~5k records. Can I somehow clear the queue with ready to process objects? I'm not asking of queue processor configuration. I want to kill current process and clear the table with records ready to process but I do not see any easy way to do this.
Is there any chance somebody else can try to answer the question originally asked in the top?
It seems that the queue items, once they reach ready to process state are no longer possible to be purged from the admin studio. We checked if it is a matter of privileges, checked any hidden functionalities using live-UI. It is simply not possible to access any of the ready-to-process queue items or delete them from the queue.
Is there any chance though we can ask Pega support to purge the list for us by running an activity/db script in the backend?