The latest version of AES is AES 7.3.AES73 running on Pega73 can receive and process messages from Pega8. AES73 does not specifically recognize / handle Pega8 alert codes(new alert introduced from infinity) but will track messages and create generic cases.
Posted: 3 years ago
Posted: 19 May 2019 12:30 EDT
Prakhar Aggarwal (Prakhar_GCS)
Principal Engineer, Technical Support - Runtime Engine and Search
Alerts and exceptions are filtered prior to being sent. PII is removed. You can also customize wht is filtered via DSS on the monitored systems.
Data from the alerts/exceptions themselves is kept for 2 weeks by default. Again there is no PII information or any information leading to the ability to connect to or hinder the monitored systems.
The recommendation is for all users to use this service. It greatly enhances the ability for the support organization to more rapidly diagnose and resolve issues.
I believe AES 8.1 is in the works and I also have no firm dates available.