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NCS
Posted: August 31, 2020
Last activity: September 8, 2020
AES Alert for Broken Queue Items
As part of AES do we have any setting for broken Queue. when a work object goes to broken queue then there should be an alert from AES. Any idea if we have such OOTB setting in AES 7.3?
Posted: 4 months ago
AES 73 has no features to monitor queue status / queue state
PDC periodically receives queue status data from monitored systems and checks specific agent queues for broken process, and triggers notifications for interested subcribers. Primary use case at present is to monitor the classical correspondence queue
What queue / agent is your concern?
Any comments on this will be helpful