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 Mohammed Azharuddin Siddavatam (MDAZHARUDDIN)
NCS

NCS
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MDAZHARUDDIN Member since 2012 14 posts
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Posted: August 31, 2020
Last activity: September 8, 2020
Posted: 31 Aug 2020 22:02 EDT
Last activity: 8 Sep 2020 11:05 EDT

AES Alert for Broken Queue Items

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As part of AES do we have any setting for broken Queue. when a work object goes to broken queue then there should be an alert from AES. Any idea if we have such OOTB setting in AES 7.3?

Pega Autonomic Event Services 7.3 Case Management Other Industry Senior System Architect
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Posted: 9 months ago
Posted: 8 Sep 2020 11:05 EDT
Andy Werden (WERDA)
PEGA
Sr. Director, Product Management, Pega Application Management Suite
Pegasystems Inc.
US
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AES 73 has no features to monitor queue status / queue state

PDC periodically receives queue status data from monitored systems and checks specific agent queues for broken process, and triggers notifications for interested subcribers. Primary use case at present is to monitor the classical correspondence queue 

What queue  / agent is your concern?

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