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 SRINIVAS PULLAKAVI (SRINIVASP9802)
Tech Mahindra

Tech Mahindra
IN
SRINIVASP9802 Member since 2012 6 posts
Tech Mahindra
Posted: May 13, 2016
Last activity: May 30, 2016
Posted: 13 May 2016 6:30 EDT
Last activity: 30 May 2016 4:27 EDT
Closed

AES alert customization

We have installed and configured the AES for alerts. Receiving lot of alerts (receiving same alerts several times). Can anyone know the possibilities of customizing AES notification to configure the only required/critical alerts?

Message was edited by: Marissa Rogers - added category

Data Integration
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Posted: 5 years ago
Posted: 13 May 2016 10:04 EDT
Loving (NicholasLoving)

I don't know if you can customize a monitored node to only send specific alerts, but you could increase the threshold for alerts you see very often so that they are only generated if they are above what you consider to be 'normal'.
Posted: 5 years ago
Posted: 30 May 2016 4:27 EDT
Ashutosh Arya (Aryaa)
PEGA
Principal Software Solutions Engineer
Pegasystems Inc.
AU

Monitored nodes will send all the ALERTs/Exceptions to the AES (monitoring) node, hence in case you want only few ALERTs to be sent (see this: https://community.pega.com/sites/default/files/help_v717/procomhelpmain.htm), you can assess increasing the threshold depending on your business requirements.

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