Question1Replies501Views yageshp1 Member since 2016 2 posts nasco Posted: 3 years agoLast activity: 3 years 7 months ago Closed In AES, can we configure email notification OOB whenver any item goes to broken queue ?In AES, can we configure email notification OOB whenver any item goes to broken queue ?***Moderator Edit: Vidyaranjan| Updated Categories*** Case Management System Administration ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoSantanu PEGA replied to yageshp1Hello, I think ( not sure though ) , it is not possible. I checked few articles and dint find anything relevant to share. An alternate solution could be something as stated in this article last comment.