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SHUANGYAO Member since 2010 6 posts
Rbc
Posted: October 11, 2016
Last activity: October 12, 2016
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AES Errors

we are running AES 3.4 on PRPC6.1SP2 and monitoring pega instances range from 5.4, 6.1, 6.2, 7.1. and we keep getting error message such as

" 2016-10-11 10:18:59,170 [  PegaRULES-Batch-10] [  STANDARD] [           AES:03.04] (egaAES_Data_AlertOrigin.Action) ERROR   - Rule data lookup failed for: DB-589285 -- please verify that PegaAESRemote application has been appropriately installed and configured on the monitored system.

2016-10-11 10:18:59,659 [  PegaRULES-Batch-10] [  STANDARD] [           AES:03.04] (egaAES_Data_AlertOrigin.Action) ERROR   - ExecuteGetActivityData: Error. Node: 9e230be11adc812d73f74bdf8eecea4a Connection: http://Hostname:port/prweb/PRSOAPServlet InsKey: RULE-OBJ-ACTIVITY ***-***-***-WORK-FTSCASE PROCESSCORESYSTEMPREEXISTINGEVENTS #20150813T092737.606 GMT ID: DB-589287 Msg: ** (404)Not Found"

 

We know the URL of http://Hostname:port/prweb/PRSOAPServlet is not correct, however we need to know how to change it inside AES and make it permanently.

***Updated by Moderator: Marissa. Removed user added Ask the Expert group tag. Apologies for confusion, shouldn't have been an end-user option***

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