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Satya Venkata Hari Kumar Alampuru (HARIKUMAR_ALAMPURU)
TATA CONSULTANCY SERVICES
SYSTEM ENGINEER
TATA CONSULTANCY SERVICES
US
HARIKUMAR_ALAMPURU Member since 2011 39 posts
TATA CONSULTANCY SERVICES
Posted: February 19, 2018
Last activity: October 12, 2018
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AES Exception related to quiesce of Users

Hi,

We had some scheduled maintenance on our application servers and we had perform quiesce and as a result of that could see many Exceptions in Pega AES.

Can someone let me know why this says Class is not defined ? in which scenarios do we get this ? Have reviewed the createsession activity step 3 - (Page-Change-Class) method is used. It is expecting a paramter-.pyLinkDefinition.pySessionClass

Why this link definition - session class be unavailable or empty ??

CASE DETAILS

Description
Class not defined in dictionary: ChannelServices-Session-CTILink. Details: Invalid value for aClassName passed to .createPage
Exception Class
com.pega.pegarules.pub.clipboard.InvalidParameterException
Type com.pega.pegarules.pub.clipboard.InvalidParameterException
Message Class not defined in dictionary: ChannelServices-Session-CTILink. Details: Invalid value for aClassName passed to .createPage
Stack
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.validateClass(ThreadPageDir.java:963)
at com.pega.pegarules.session.internal.mgmt.base.AbstractPageDirectory.createPage(AbstractPageDirectory.java:557)
at com.pega.pegarules.session.internal.mgmt.base.ThreadPageDir.createPage(ThreadPageDir.java:370)
at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.createPage(PRThreadImpl.java:467)
at com.pega.pegarules.session.internal.mgmt.PRThreadImpl.createPage(PRThreadImpl.java:459)
at com.pegarules.generated.activity.ra_action_createsession_940c52b9ac1b702b85f969e16ea78040.step3_circum0(ra_action_createsession_940c52b9ac1b702b85f969e16ea78040.java:396)
at com.pegarules.generated.activity.ra_action_createsession_940c52b9ac1b702b85f969e16ea78040.perform(ra_action_createsession_940c52b9ac1b702b85f969e16ea78040.java:118)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3375)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10461)
at com.pegarules.generated.activity.ra_action_login_bc9a21014ae11f2ade4b88153199af95.step4_circum0(ra_action_login_bc9a21014ae11f2ade4b88153199af95.java:592)
at com.pegarules.generated.activity.ra_action_login_bc9a21014ae11f2ade4b88153199af95.perform(ra_action_login_bc9a21014ae11f2ade4b88153199af95.java:112)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3375)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10461)
at com.pegarules.generated.activity.ra_action_postquiesce_73e9536489717abd3d7005020c4a0d98.step2_circum0(ra_action_postquiesce_73e9536489717abd3d7005020c4a0d98.java:388)
at com.pegarules.generated.activity.ra_action_postquiesce_73e9536489717abd3d7005020c4a0d98.perform(ra_action_postquiesce_73e9536489717abd3d7005020c4a0d98.java:86)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3375)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10461)
at com.pegarules.generated.activity.ra_action_pypostquiesceactivation_a93c27cff94809d380d424aa0294c7c4.step3_circum0(ra_action_pypostquiesceactivation_a93c27cff94809d380d424aa0294c7c4.java:351)
at com.pegarules.generated.activity.ra_action_pypostquiesceactivation_a93c27cff94809d380d424aa0294c7c4.perform(ra_action_pypostquiesceactivation_a93c27cff94809d380d424aa0294c7c4.java:109)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3375)
at com.pega.pegarules.session.internal.mgmt.authentication.AuthenticationUtil.runActivity(AuthenticationUtil.java:208)
at com.pega.pegarules.session.internal.mgmt.authentication.AuthenticationUtil.runActivity(AuthenticationUtil.java:180)
at com.pega.pegarules.session.internal.mgmt.QuiesceManager.executeQuiesceEventActivity(QuiesceManager.java:192)
at com.pega.pegarules.session.internal.mgmt.QuiesceManager$QuiesceActivityCallForRequestor.ifCondition(QuiesceManager.java:384)
at com.pega.pegarules.session.internal.mgmt.base.NodeRequestorMgt.activateRequestorFromPassivatePage(NodeRequestorMgt.java:1887)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.establishRequestor(EngineAPI.java:722)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.findRequestor(HttpAPI.java:1485)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:324)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:847)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:315)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:263)
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native:Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
at java.lang.reflect.Method.invoke(Method.java:620)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:338)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:379)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:216)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:238)
at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168)
at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineBMT_f2439d86.invokeEngine(Unknown:Source)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223)
at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:485)
at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:290)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native:Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
at java.lang.reflect.Method.invoke(Method.java:620)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:338)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:379)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:216)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:265)
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:118)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:595)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
at com.ibm.ws.cache.servlet.ServletWrapper.serviceProxied(ServletWrapper.java:307)
at com.ibm.ws.cache.servlet.CacheHook.handleFragment(CacheHook.java:562)
at com.ibm.ws.cache.servlet.CacheHook.handleServlet(CacheHook.java:255)
at com.ibm.ws.cache.servlet.ServletWrapper.service(ServletWrapper.java:259)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
at com.americanexpress.wsp.servlet.filter.WSPFilter.doFilter(WSPFilter.java:155)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
at com.americanexpress.wsp.servlet.filter.IACFilter.doFilter(IACFilter.java:78)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3926)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1007)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1881)

Thanks

Hari Kumar Alampuru

***Edited by Moderator Marissa to move from Applications to the Product Support Community***

***Edited by Moderator Marissa to update platform capability tags****

Pega Autonomic Event Services System Administration
Moderation Team has archived post,
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