Posted: 15 May 2017 16:14 EDT Last activity: 23 May 2017 10:08 EDT
AES not showing alerts or node information
We are currently have in issue with our AES. Originally we were able to see all the alerts for the system, but now it is not showing us any information about or nodes. I have check the configuration and everything is in order for AES to receive the alerts from our nodes. I looked into the logs on our AES server and I am seeing a lot a stack trace errors which I have pasted below. All the servers are up and running. If any one can help us with this issue it would be must appreciated.
2017-05-14 02:12:59,459 [fault (self-tuning)'] [ STANDARD] [ ] [ PegaRULES:07.10] ( internal.mgmt.Executable) ERROR - Exception
com.pega.pegarules.priv.search.nextgen.FTSIllegalStateException: Full text search cluster is not in a ready state. Possible reason(s): Initialization failed / master node not reachable.
So I did check to make sure the nodes are up and running. AES is currently not installed over a cluster it is on its own server but the server that it is looking at they are clustered. We have the remote user configured in the nodes. I have tried restarting the nodes and we are still getting the same error.
Posted: 4 years ago
Posted: 23 May 2017 10:08 EDT
Basavaraj Kadakol (BASAVARAJ)
Senior Manager, Technical Support - Runtime Engine and Search