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Arjan Maus (ArjanM04)
Achmea

Achmea
NL
ArjanM04 Member since 2014 44 posts
Achmea
Posted: November 2, 2016
Last activity: November 4, 2016
Posted: 2 Nov 2016 9:20 EDT
Last activity: 4 Nov 2016 8:15 EDT
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AES sents emails twice

Hi All,

 

We are running AES version 7.1.3 and are getting al of the alert emails (by ex: AES alert "Memory Pool Collection" observed by) twice sent to our mailbox.

I've checked  the manage subscriptions TAB in the manager portal from AES but there is really just one entry.

After that, i've checked the agents I think this stuff in, PEGA-Eventprocessing.

That appears to be running with 4 agent schedules on 2 nodes.

Might that be the reason and do I need to stop one of the agents schedules on each node?

***Updated by moderator: Lochan to add Categories***

Case Management Data Integration System Administration
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