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bommr1 Member since 2015 8 posts
PEGA
Posted: August 7, 2015
Last activity: October 4, 2018
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After upgrading CPMHC, Add Task - > Service Case is opening in new Tab

Hi Team,

We are doing an upgrade activity from PRPC 6.1 SP2 to 7.1.8 along with three frameworks CPM, HCIF and PCSHC. After doing upgrade, when selecting a "Service Case" from Add Task Button, the service case is opening in New Tab rather in the same window.

Kindly help us to resolve this issue.

Regards,

Rakesh Bommisetty

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