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Alexander Ospina Mora (AlexanderO4857)
Tech Mahindra Ltd

Tech Mahindra Ltd
CO
AlexanderO4857 Member since 2019 1 post
Tech Mahindra Ltd
Posted: May 18, 2020
Last activity: July 1, 2020

After using tab key focus shifts to top of the frame

in this case you can select the radiobutton with option yes, then a dropdown list and a textbox area, both are displayed, but the focus goes to the top of the frame instead of remaining in the radiobutton with option yes. in this scenario of remaining the focus in radiobutton you should use tab key to navigate through all the frame.

I did a test and I removed all the actions and the focus still doing the same. Also, I added a section SetServiceCaseFocus to resolve other focus issue that in this case, it goes to the top of the page.

what should I do to solve this focus issue?

 

 

***Edited by Moderator Marissa to update Platform Capability tags****

 

Pega Customer Service 7.4 DevOps User Experience Financial Services System Architect