Question
TCS
IN
Last activity: 4 Oct 2018 13:54 EDT
Agent activity is failing, not able to trace.
I have configured an activity in the Agent with mode as Advanced and set to bypass authentication. But the activity is failing with the exception -
Exception at 20161116T073209.335 GMT: com.pega.pegarules.pub.runtime.IndeterminateConditionalException: The reference .pxMarkedForSuspension==true is not valid. Reason: FUAInstance-NullMyStepPage at com.pega.pegarules.priv.FUAUtil.activityPreTranIndeterminateConditionalCheck(FUAUtil.java:442) at com.pegarules.generated.activity.ra_action.
(Attached is the entire exception.)
Not sure why .pxMarkedForSuspension is being called here. And Trace is leading to exception - Execution denied for class: RedirectAndRun&ThreadName=Tracer&Location=pyActivity=Data-TRACERSettings (activity: TracerOptionsAvailable&ConnectionID=B88A4064B7BB41A6941FE772107A4405D). So couldnt figure out where is this error is occuring.
Note: Agent is set with proper Access Group and ruleset.
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Tetrasoft India Private Limited
IN
.pxMarkedForSuspension==true leads to error here
This property is set by the OnChange activity which suspends a work object.
Can you trace the agent being run ?
Following link could be useful for the same.
https://pdn.pega.com/pegatube/support-guide-how-trace-agent
Tracer results may then give details on .pxMarkedForSuspension==true
TCS
IN
I followed these steps for tracing the agent. When I click on Trace after delaying, it leads to System Administrator error. Checking the logs i find -
Execution denied for class: RedirectAndRun&ThreadName=Tracer&Location=pyActivity=Data-TRACERSettings (activity: TracerOptionsAvailable&ConnectionID=BF228F8B8C880C04DC70D0034A936278F)
Could you please tell me what I need to fix in the tracer settings?
Pegasystems Inc.
IN
Hi
What your activity is supposed to do ?
Can you modify the activity and have only a single step ( Log-Message ) and see whether the agent is able to successfully fire the activity or not.
If this test is successful then it is sure that there is some issue with the logic of the activity.
Otherwise we need to focus more on why the agent is failing to run the activity
Accepted Solution
TCS
IN
Hi All,
Thanks for your suggestion. The root cause has been found - the commit with error handling step in the activity was improper. When that was corrected, the agent is successfully processing the activity.
Accenture
DE
Hi Aparna,
how exactly could you fix it?
Pegasystems Inc.
IN
LotusData
US
Hi Aparna,
Could you please let me know the changes you have made to correct the issue?
I'm having similar issue and agent activity is failing. Any help is appreciated.
Thanks!
Incessant technologies pvt ltd
IN
Issue might be with Commit on save method.