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when you run agent If your activity was not run ....what might be the reason

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Chiranjeet Mishra (ChiranjeetM)
Accenture

Accenture
IN
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ChiranjeetM Member since 2014 18 posts
Accenture
Posted: September 5, 2017
Last activity: September 5, 2017
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Agent Not performing the task but agent activity working fine when run stand alone

Hi,

I have an agent which is configured as standard with a schedule of 30 seconds. When i am running the agent activity stand-alone, it is working but when the agent is running, it is not performing the operation. I tried to trace the agent from SMA but it showed Page cannot be displayed. What can be the possible reason for agent not working?

Thanks,
Chiranjeet

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Posted: 3 years ago
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Shubham Shekhar (Shekhar_Shubham)
PEGA
Senior Technical Solutions Engineer
Pegasystems Inc.
IN
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Hi,


I am not sure which access group you are referring to. Check the attachment. The configuration remains same for agent only thing is you need to change the mode.


Thank You.
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