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vigog Member since 2019 17 posts
PEGA
Posted: 6 months ago
Last activity: 6 months 2 weeks ago
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Agent not working

Hi There, 

in Platform v8.4 I created an Agent to run an activity every 30 seconds.

But the agent fails to execute. I traced the execution and this is the trace output: 

 

 Sequence  0 
 Interaction  0 
 Timestamp  Mar 05, 120 - 23:10:58 23:11:05  (20200305T101058.589 GMT) 
 Event Type  Queue Processing 
 Event Name  No Queue Item Found to trace 
 Event Key  MyAgent 
 Thread Name  STANDARD 
 Requestor ID  BS70FLI9V1FBRYSLIBDS34O8NKTXGO9Q6A 
 Correlation ID  BS70FLI9V1FBRYSLIBDS34O8NKTXGO9Q6A 
 Node ID  d92a5210c59f9b1241a4c5c4dbb77f55 
 Work Pool  PegaSample 
 Last Step  undefined 
 Input  PDU #0: Waiting up to 60 seconds for Tracer connection 
 Ruleset Name  null 
 Ruleset Version  null 
 Standard 
 Step Method  undefined 
 Step Status  No Queue Item Found 
 Step Status Info 
 undefined 

 

I attached a picture of my agent configuration.

Any idea about the failuer?

 

Cheers.

Pega Platform 8.3 Case Management Other Industry Sales Consultant
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