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Oversea-Chinese Banking Corporation Ltd
Posted: January 28, 2021
Last activity: February 1, 2021
Agent to Queue Processor
Hi,
Currently we are upgrading from 7.1.7 to Pega 8.3. Understand that starting from Pega 8 agents are replaced with Queue Processor & Job Scheduler.
Will the existing agent rules work after upgrade or do we need to transform all the existing agents to Queue Processors and Job Scheduler.
Request your advice please
***Edited by Moderator: Pooja Gadige to add platform capability tag***
@JaikumarR1777
This has to be converted manually. Please follow the below reference materials.
https://community.pega.com/knowledgebase/articles/system-administration/84/queue-processor-rules
https://community.pega.com/knowledgebase/articles/system-administration/84/replacing-agent-queue-processor-rule-delayed-messages
https://community.pega.com/knowledgebase/articles/system-administration/84/replacing-agent-queue-processor-rule-real-time-messages
Thanks