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Oversea-Chinese Banking Corporation Ltd
Posted: January 28, 2021
Last activity: February 1, 2021
Agent to Queue Processor
Hi,
Currently we are upgrading from 7.1.7 to Pega 8.3. Understand that starting from Pega 8 agents are replaced with Queue Processor & Job Scheduler.
Will the existing agent rules work after upgrade or do we need to transform all the existing agents to Queue Processors and Job Scheduler.
Request your advice please
***Edited by Moderator: Pooja Gadige to add platform capability tag***
Posted: 2 months ago
I think the existing agent rule will work but you can think of replacing them with queue processor as you get a chance.
Saikat
Posted: 2 months ago
Thanks for the response. After migration we will stop the existing agents running in application and create new queue processor and job scheduler.
Are you aware of any other rules like this deprecated in 8.x for which the same type to action to be taken.
Thanks
Jai
@JaikumarR1777
This has to be converted manually. Please follow the below reference materials.
https://community.pega.com/knowledgebase/articles/system-administration/84/queue-processor-rules
https://community.pega.com/knowledgebase/articles/system-administration/84/replacing-agent-queue-processor-rule-delayed-messages
https://community.pega.com/knowledgebase/articles/system-administration/84/replacing-agent-queue-processor-rule-real-time-messages
Thanks