Question4Replies41Views MallikarjunK9073 Member since 2013 2 posts Cognizant Posted: May 17, 2019Last activity: May 19, 2019 Closed Agent SystemCleaner going down frequentlyHello,Agent SystemCleaner going down frequently every time the agent runs. may be because high load in production. Could you any one please let us if there any Hotfix or resolution for this issue. We are using PRPC 7.1.9Thanks in advance Regards,Mallikarjun Kodli System Administration ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoMarcLasserre_GCS PEGA replied to MallikarjunK9073Hello, Have you identified anything interesting on the log files? Can you share the files with us? Posted: 1 year agoLaurenceB_GCS PEGA replied to MallikarjunK9073Could you also examine the agent in SMA and see if this shows an exception stack. If not, you may want to consider setting the logging level to DEBUG on: - Rule_Obj_Activity.SystemCleaner.Code_.Action And check the last run to see if it drops out at an unexpected point. Posted: 1 year agoAbhinav7 PEGA replied to MallikarjunK9073Hi, Can you please enable below debug loggers related to agent. com.pega.pegarules.session.internal.async.Agent com.pega.pegarules.session.internal.async.AgentQueue com.pega.pegarules.session.internal.async.BatchRequestorTask com.pega.pegarules.session.internal.async.agent.QueueManagerImpl com.pega.pegarules.session.internal.async.agent.QueueProcessor Since log may contain confidential information so I would suggest you to raise a SR with GCS.Please attach logs after enabling above debug loggers in SR. Thanks, Abhinav Posted: 1 year agoLochan_DV MOD replied to MallikarjunK9073Hello Mallikarjun, Do let us know the SR# in case you end up creating one. We shall tag that to your post and continue to track this issue. Thanks!