Posted: 24 Aug 2016 13:16 EDT Last activity: 14 Sep 2016 10:00 EDT
Agents and SMA failures after upgrade to 7.2.1 in PegaCLOUD
Our PegaCLOUD instance was upgraded to 7.2.1 on Monday. All agent instances, as far as we can tell, are no longer running. In addition, we cannot access the SMA. Any suggestions on how to correct/resolve this? Is it necessary to submit an SR for Support, or is there something we can add/update to fix this?
Please see the attachment for screen shots and other details.
***Updated by Moderator: Vidyaranjan| Included SR details***