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Joel Wells (JRWells_Virtusa)
Virtusa Corportaion
Senior Architect
Virtusa Corportaion
US
JRWells_Virtusa Member since 2005 8 posts
Virtusa Corportaion
Posted: August 24, 2016
Last activity: September 14, 2016
Posted: 24 Aug 2016 13:16 EDT
Last activity: 14 Sep 2016 10:00 EDT
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Agents and SMA failures after upgrade to 7.2.1 in PegaCLOUD

Our PegaCLOUD instance was upgraded to 7.2.1 on Monday.  All agent instances, as far as we can tell, are no longer running.  In addition, we cannot access the SMA.  Any suggestions on how to correct/resolve this?  Is it necessary to submit an SR for Support, or is there something we can add/update to fix this?

Please see the attachment for screen shots and other details.

***Updated by Moderator: Vidyaranjan| Included SR details***

System Administration Upgrades Installation and Deployment Support Case Created
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