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Posted: November 4, 2015
Last activity: August 26, 2020
Agents functionality documentation
Hi,
Is there any document about OOTB agent functionality? My client is asking for documentation and I can only find details in the help and some comments under the Academy SSA and LSA courses, but nothing really specific.
Would be great if anyone has something described in Pega 7. They´ve just upgraded.
Thanks,
Would this help? - https://pdn.pega.com/sites/pdn.pega.com/files/help_v719/procomhelpmain.htm#concepts/concepts2/agentsoverview.htm%3FTocPath%3DCore%2520engine%7CAgents%7C_____5