Question
ING
BE
Last activity: 28 Mar 2017 6:47 EDT
Agents not able to recover after DB exception
Hi,
We have a DB exception in PROD after which we were not able to start agent on one of the NODE (we were able to do it other).
Can some one please suggest?
Please find below log:
Hi,
We have a DB exception in PROD after which we were not able to start agent on one of the NODE (we were able to do it other).
Can some one please suggest?
Please find below log:
com.pega.pegarules.pub.PRRuntimeException: caught exception during autocommit check
at com.pega.pegarules.data.internal.access.ConnectionManagerImpl.returnConnection(ConnectionManagerImpl.java:2228)
at com.pega.pegarules.data.internal.access.ThreadConnectionStoreImpl.returnConnection(ThreadConnectionStoreImpl.java:504)
at com.pega.pegarules.data.internal.access.RDBPageResultPackager.close(RDBPageResultPackager.java:897)
at com.pega.pegarules.data.internal.access.DatabaseImpl.executeRDB(DatabaseImpl.java:6699)
at com.pega.pegarules.data.internal.access.DatabaseImpl.executeRDB(DatabaseImpl.java:6632)
at com.pega.pegarules.data.internal.access.DatabaseImpl.listRDB(DatabaseImpl.java:6580)
at com.pegarules.generated.activity.ra_action_scisend_90efd3c313d51528c8c38fe04e69c3ee.step6_circum0(ra_action_scisend_90efd3c313d51528c8c38fe04e69c3ee.java:659)
at com.pegarules.generated.activity.ra_action_scisend_90efd3c313d51528c8c38fe04e69c3ee.perform(ra_action_scisend_90efd3c313d51528c8c38fe04e69c3ee.java:173)
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3505)
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:721)
at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:602)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:945)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1259)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1008)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:901)
at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:670)
at com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1504)
at com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1293)
at com.pega.pegarules.session.internal.async.AgentQueue.run(AgentQueue.java:792)
at com.pega.pegarules.session.internal.async.Agent.runAgentTask(Agent.java:936)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.processAsyncTask(AsyncServant.java:221)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.invoke(AsyncServant.java:167)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:315)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:263)
at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225)
at sun.reflect.GeneratedMethodAccessor72.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
at java.lang.reflect.Method.invoke(Method.java:620)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:223)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:245)
at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168)
at com.pega.pegarules.internal.etier.interfaces.EJSLocalStatelessEngineBMT_f2439d86.invokeEngine(Unknown Source)
at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.processRequest(PRAsync.java:155)
at com.pega.pegarules.session.internal.engineinterface.etier.asynchbeans.AsyncTask.run(AsyncTask.java:64)
at com.pega.pegarules.session.internal.engineinterface.etier.asynchbeans.RunnableWrapper.run(RunnableWrapper.java:71)
at com.ibm.ws.asynchbeans.J2EEContext$RunProxy.run(J2EEContext.java:270)
at java.security.AccessController.doPrivileged(AccessController.java:285)
at com.ibm.ws.asynchbeans.J2EEContext.run(J2EEContext.java:796)
at com.ibm.ws.asynchbeans.WorkWithExecutionContextImpl.go(WorkWithExecutionContextImpl.java:222)
at com.ibm.ws.asynchbeans.ABWorkItemImpl.run(ABWorkItemImpl.java:206)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1881)
Caused by: java.sql.SQLRecoverableException: Closed Connection
at oracle.jdbc.driver.PhysicalConnection.getAutoCommit(PhysicalConnection.java:4337)
at com.pega.pegarules.data.internal.access.DatabaseConnectionImpl.getAutoCommit(DatabaseConnectionImpl.java:815)
at com.pega.pegarules.data.internal.access.ConnectionManagerImpl.returnConnection(ConnectionManagerImpl.java:2221)
***Updated by moderator: Lochan to add Categories***
Tcs
IN
Getting below exception, when restarting the AGENT:
Operation failed in one/more nodes. Check if distributed executor is configured in all selected nodes.
Pegasystems Inc.
IN
I would suggest you to raise an SR for this since it is impacting your production environment.
Pegasystems Inc.
IN
Hi Phanindra,
If you went ahead with raising an service request for the query, do let us know the SR number here so that we can link it to the question for tracking.
Thanks!