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Samdani Basha Shaik (SamdaniBashaS)
Tata Consultancy Services Ltd

Tata Consultancy Services Ltd
SamdaniBashaS Member since 2018 3 posts
Tata Consultancy Services Ltd
Posted: October 14, 2020
Last activity: October 22, 2020

Agents Queue

I want to know how the queue records(System-queue-ServiceLevel) are created for SLA Does pegaprocom agent creates it?. And once the queue record is created how does Service level events agent process it? Also when i create a agent i give class ,activity to run, so here does that class is only for activity?? i don't see any system-queue-defaultentry records created for agent. Is it going to be created only when i use queue for agent method in activity. If so which agent processes that queue record

Pega Platform Enterprise Application Development Dev/Designer Studio Financial Services Senior System Architect