DarthVader Member since 2019 3 posts
Segue Technologies
Posted: 1 year ago
Last activity: 1 year ago

Agile Pulse posts not sending emails to users correctly

When we use Pulse (Agile Studio) and a user is tagged, it does not send out an email to the user that wa tagged. It also does not notify the original user of responses or updates. Overall, no notifications are being sent to any user tagged or posting within any Pulse discussion thread. What may be causing this and how can I correct this?

I have checked notificaiton settings, email addresses, and user information.

***Edited by Moderator Marissa to update platform capability tags****

Pega Platform Case Management
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