We provide a framework that allows you to author responses and conversations in your Pega application that integrate with Alexa or other channels. In the case of Alexa, the language processing is configured and executed on their end. We provide an easy way to map that data into a case, generate dynamic responses and drive the conversation.
Responses can be created using question shapes or paragraph rules and can be configured directly from your case or channel. The http response sent back to the Alexa skill is JSON.
I also want to get clarified on the below queries.
1. How to get access/create account in Amazon Web portal to integrate with Alexa Channel?
2. How to integrate Pega with Alexa if the Alexa component is unavailable in Pega? In case of downloading the component from Pega Exchange does it comes along with the product or requires any separate licence?