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Narasimharao Pelluru (pelln-1)
PEGA
Lead System Architect
Pegasystems Inc.
US
pelln-1 Member since 2012 11 posts
PEGA
Posted: March 23, 2021
Last activity: June 28, 2021
Posted: 23 Mar 2021 16:13 EDT
Last activity: 28 Jun 2021 14:58 EDT

Ajax Container not showing after screen refresh

I am seeing two issues  using ajax container 

Issue 1:

I am using a Tab Layout group to display the worklist in first tab and case details in second tab. I am using Ajax container in second tab to open the cases that were clicked in first tab, This Ajax container can show multiple cases as  separate tabs within the main tab (second tab). The issue is , the case is not loading immedietly , it is showing up after 10 seconds or more after clicking the case id from work list. But if I use Ajax container in the bottom of the main work list section, it is showing up immedietly. In this case I am not using layout group, just a dynamic layout. I am not sure what is causing this issue. Any inputs are appreciated.

Issue 2:

In both scenarios mentioned above, when I refresh the screen the Ajax container is disappearing even though some work items are opened in the tabs within the Ajax container. I have checked "reload for every interaction" also in the sections action event( opening an assignment in Ajax container). Any idea how to keep the Ajax container tabs even after refresh.

Thank you,

Rao

***Edited by Moderator: Pooja Gadige to change content format from Discussion to Question***
Pega Platform User Experience Government Lead System Architect