Skip to main content
Contact a Moderator

Question

2
Replies
48
Views
 meirav shaul (meiravs0) IT Solutions
IT Solutions
IL
meiravs0 Member since 2020 2 posts
IT Solutions
Posted: August 20, 2020
Last activity: August 24, 2020
Posted: 20 Aug 2020 11:32 EDT
Last activity: 24 Aug 2020 10:57 EDT
Closed
Solved

Allowing non Pega user to update a case

Is it possible to send an email with a link from a specific case in the system, that will allow a non Pega user, to get an access to this specific case (by clicking the link), watch the details and update case's comments and status?

 

Thanks

Pega Platform Case Management
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 1 year ago
Updated: 1 year ago
Posted: 23 Aug 2020 8:22 EDT
Updated: 24 Aug 2020 6:05 EDT
meirav shaul (meiravs0) IT Solutions
IT Solutions
IL

Thanks a lot! This information helped me a lot... :)

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice