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meirav shaul (meiravs0)
IT Solutions

IT Solutions
IL
meiravs0 Member since 2020 2 posts
IT Solutions
Posted: August 20, 2020
Last activity: August 24, 2020
Solved

Allowing non Pega user to update a case

Is it possible to send an email with a link from a specific case in the system, that will allow a non Pega user, to get an access to this specific case (by clicking the link), watch the details and update case's comments and status?

 

Thanks

Pega Platform Case Management