Question

2
Replies
111
Views
tadem Member since 2013 5 posts
PEGA
Posted: April 8, 2019
Last activity: April 29, 2019
Closed

Analyzing the text on a Text Area

I am using Pega Customer Service and I am trying to add a text area on a UI where the user can enter quick notes on what the customer wants. I want to have Text Analyzer running on this Text Area and suggest Intents based on keywords.

Has anyone implemented anything similar to this - running Text Analyzer on a Text Area. If so, can you give me some hints on how it was done

Pega Intelligent Virtual Assistant
Moderation Team has archived post
Share this page LinkedIn