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 Mayur Tadepalli (tadem) PEGA Enterprise Technical Solutions Director
Pegasystems Inc.
US
tadem Member since 2013 5 posts
PEGA
Posted: April 8, 2019
Last activity: April 29, 2019
Posted: 8 Apr 2019 11:56 EDT
Last activity: 29 Apr 2019 7:48 EDT
Closed

Analyzing the text on a Text Area

I am using Pega Customer Service and I am trying to add a text area on a UI where the user can enter quick notes on what the customer wants. I want to have Text Analyzer running on this Text Area and suggest Intents based on keywords.

Has anyone implemented anything similar to this - running Text Analyzer on a Text Area. If so, can you give me some hints on how it was done

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Posted: 3 years ago
Posted: 15 Apr 2019 7:10 EDT
Vikas Raidhan (VikasRaidhan) PEGA Senior Manager, Software Engineering, Customer Service Digital
Pegasystems Inc.
IN

You can use pxRunTextAnalyzer activity to run analyzer on a given text. For more advanced analysis you can use pxInvokeInteraction API. 
Posted: 3 years ago
Posted: 29 Apr 2019 7:48 EDT
Mayur Tadepalli (tadem) PEGA Enterprise Technical Solutions Director
Pegasystems Inc.
US

Hey Vikas... thanks for the response. I am going to try this out and see if this will work for me. Thanks

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