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tadem Member since 2013 3 posts
PEGA
Posted: 1 year ago
Last activity: 1 year 2 months ago
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Analyzing the text on a Text Area

I am using Pega Customer Service and I am trying to add a text area on a UI where the user can enter quick notes on what the customer wants. I want to have Text Analyzer running on this Text Area and suggest Intents based on keywords.

Has anyone implemented anything similar to this - running Text Analyzer on a Text Area. If so, can you give me some hints on how it was done

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