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Posted: April 8, 2019
Last activity: April 29, 2019
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Analyzing the text on a Text Area
I am using Pega Customer Service and I am trying to add a text area on a UI where the user can enter quick notes on what the customer wants. I want to have Text Analyzer running on this Text Area and suggest Intents based on keywords.
Has anyone implemented anything similar to this - running Text Analyzer on a Text Area. If so, can you give me some hints on how it was done
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Posted: 1 year ago
Hey Vikas... thanks for the response. I am going to try this out and see if this will work for me. Thanks
You can use pxRunTextAnalyzer activity to run analyzer on a given text. For more advanced analysis you can use pxInvokeInteraction API.