Posted: 29 Apr 2020 9:04 EDT Last activity: 29 May 2020 10:16 EDT
Annoying Tracer timeout issue limited to 5 min only why ? PEGA 8.3.2
We have recently patched our platform to 8.3.2 and found a FEATURE or BUG ? while accessing tracer session. Session is being auto timeout after 5 min of usage. We cannot open page from tracer after 5 min.
As work around we are storing all tracer results and using tracer viewer to analyze it. But this is completely annoying for developers to troubleshoot something long logic flows etc.
Please let me know if any way is available to switch it OFF ? or increase this time.
Your help or comments are really appreciated.
***Edited by Moderator Marissa to update Content Type from Discussion to Question; update SR Details***
Yes , as developers we need it for sure. There are so many dependent flow cases complex business logic has to be analyzed in tracer . Its difficult to follow a workaround every time.
in case for example: you lost 1 or 2 min chatting with your team mates you might have to repeat same thing again. Simply annoying .
5 min is too less in my opinion it should be at least 15 or 30 min.
Earlier , in product this restriction was not there , its introduced in 8.3.2 patch. I am not sure why there is a need to change existing or settings /features. even they do it ,there is no way to control it? Why this was introduced is again a mystery
Posted: 1 year ago
Updated: 1 year ago
Posted: 6 May 2020 13:51 EDT Updated: 6 May 2020 15:04 EDT