When you say non-Pega users, do you mean someone who cannot (or should not) access the portal? If yes, then there are basically two ways to expose Pega Knowledge on other platforms or web pages. 

• Embedded using the JavaScript snippet,
• By using our REST API to integrate with your existing solutions.

The following two guides will give you more details:

• Implementation Guide: https://community.pega.com/system/files/pdfs/pega-knowledge-implementation-guide.pdf
• User Guide: https://community.pega.com/knowledgebase/documents/pega-knowledge-83-user-guide

Hi,

You can use below link to access helpsite.

https://community.pega.com/sites/default/files/help_v722/procomhelpmain.htm#home.htm%3FTocPath%3DWhat's%2520new%2520in%2520this%2520release%7C_____0

Thanks,

Abhinav