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HARISURYANARAYANA Member since 2013 4 posts
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Posted: 2 years ago
Last activity: 2 years 3 months ago
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Any performance issue with too many skills

HI we have an existing funcationality called "client number skills", work items crated for a paricular client number should be pulled by specefic CSR we has that client number skill.

We used to have 40 client number skills.

Because of business expansion, Customers are asking for more skills(Client number) to be added. we it may grow to thousands.

But at the end, a user can have 10 to 20 skills at most. workitem can have only one skill. In system we will have 1000+ skills.
can this cause any performance issue.

Pega Customer Service Low-Code App Development System Administration
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