Question6Replies264Views kanam Member since 2012 58 posts ServiceNow Posted: 2 years agoLast activity: 1 year 10 months ago Closed Application OCR with multiple hitsDo we have any possible approaches to handle the situation that OCR returns multiple hits, and the customer actually needs to automate the second or the third hit?I tried to use Control Regions, but it does not display the OCR-related methods. Robotic Process Automation ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agogrona PEGA replied to kanamCan you set up a variable to monitor when a hit is returned and only have it fire on 2 or 3? Posted: 2 years agokanam ServiceNow replied to gronaCan we do that with our Screen OCR capability? i.e., ClickByOcr, DoubleClickByOcr, HighlightByOcr, GetValueByOcr, and SetValueByOcr methods. Version: 8.0.1089 Posted: 2 years agogrona PEGA replied to kanamYou would have to get the value by OCR and then pass it to an internal variable. Posted: 2 years agokanam ServiceNow replied to gronaI read through your comments multiple times to tell its implication, but I couldn't tell how we can achieve it step-by-step. Could you elaborate it more? Posted: 2 years agogrona PEGA replied to kanamCreate a string variable in your automation. Then, use OCR to get the string. Then, in your automation, attach the data link from the OCR string property to the value property of the string variable. Posted: 1 year agoDeepakSinghA Tata Consultancy Services Ltd replied to kanamHi.. was this issue resolved? I am stuck with a similar issue and am unable to create a flow suggested by grona. Could you please elaborate the process to identify and action on basis of multiple hits by OCR.