KevinP42 Member since 2016 6 posts
Posted: July 31, 2017
Last activity: July 31, 2017

Approval Smart Shape Usage

I am using the approval smart shape to provide a review step prior to the creation and attachment of a PDF file. Only if it is approved should the PDF attach. If rejected is selected, I am routing to an alternate stage were corrections can be made and then return to the review step.

The problem I am having is PDF attachment is created no matter which is selected Approve or Reject. The routing all works correctly. I was assuming if the approval step was rejected the Approval smart shape would automatically route to the alternate stage without triggering the PDF creation step.

I have attached my current life cycle flow.

Does anyone have any thoughts on how this should be configured?

Pega 7.2.2

***Edited by Moderator Marissa to update categories***

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