Question 3 Replies 548 Views × Close popover Robert-Jan Streng (RobertJanStreng) Atos Consulting Partner Business Process Management Atos Consulting NL View Profile Send Message RobertJanStreng Member since 2014 15 posts Atos Consulting Posted: November 28, 2016 Last activity: November 30, 2016 Posted: 28 Nov 2016 10:30 EST Last activity: 30 Nov 2016 9:24 EST Closed Solved Approval smart shape without "Rejected" connector provides error I use an approval smart shape, single level approval. "If APPROVED" is set to "Continue". The shape has one exit connector labeled "Approved" "If REJECTED" is set to "Change State" and I provide an alternate state. If I run the case and press "reject" the case goes (rightfully) into the Alternate State, but in addition, it complaints that there is no valid exit from the smart shape. What can I do wrong? RJ (using Pega 7.2.1) Case Management Share × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 4 years ago Posted: 28 Nov 2016 12:44 EST × Close popover Carissa Wenhardt (CarissaW_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View Profile Send Message CarissaW_GCS PEGA replied to RobertJanStreng What are the steps in the alternate stage? Accepted Solution Posted: 4 years ago Posted: 29 Nov 2016 0:51 EST × Close popover Chinmai Sravanthi Udayagiri (Chinmai_Sravanthi) PEGA Associate Technical Solutions Engineer Pegasystems Inc. IN View Profile Send Message Chinmai_Sravanthi PEGA replied to RobertJanStreng Hi Robert, Thank you for posting your query to PSC. I have tried the similar configuration at my end and found there is no issue. Can you specify where are you facing the message 'there is no valid exit from the smart shape' ? Regards, Chinmai Sravanthi. Posted: 4 years ago Posted: 30 Nov 2016 9:24 EST × Close popover Robert-Jan Streng (RobertJanStreng) Atos Consulting Partner Business Process Management Atos Consulting NL View Profile Send Message RobertJanStreng Atos Consulting replied to Chinmai_Sravanthi My fault. The alternate stage was not indicated as a Resolution Stage. If I had done so, I wouldn't have the issue.