Posted: 3 May 2019 9:28 EDT Last activity: 19 Dec 2019 1:18 EST
Archiving at case level in Pega 8.1
Hi Pega Support team,
We are exploring new option available in Pega 8.1 with regards to archiving cases.
The Support document states that this capability is available in Pega Cloud only.
We are using custom cloud (Azure cloud) environment and not Pega cloud. I would like to check whether this functionality is valid for custom cloud environments and if so, how to configure secondary storage to store archived cases and the configuration required for the search functionality brings the archived cases from secondary storage.
Please could you help on this topic as quickly as you can.
Pega Platform 8.1 support document related to this capability.
The feature is in the road map but there are a lot of work to be done outside Pegacloud environment. Suggest you contact your account manager to present your business requirement to Pega product management.