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StevenC9279 Member since 2019 1 post
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Posted: March 18, 2019
Last activity: March 19, 2019
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ASO doesn't work if same credentials used by multiple applications

We have quite a few automations that span multiple different applications. Some of these applications use the same log in credentials, but do not use single sign on so they need to be signed in to individually. We have the credentials set up using ASO.

If we only have one application launch then it is able to successfully pull the credentials and sign in to the applications. As soon as we add a second application that needs to access the same set of ASO credentials neither one of them grabs the credentials.

I'll note that one of the automations uses the out of the box option to do the sign in, where it enters the credentials as soon as the page is created. Whereas the other automation programmatically grabs the credentials from the ASO store and enters it into the username and password text boxes.

We have searched for an answer to this, but have found none so far.

so if anyone knows why we aren't able to use the same set of ASO credentials for multiple applications please help!

If you need any other information please ask and I'll do my best to provide.

Robotic Process Automation
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