Question

4
Replies
1974
Views
Close popover
Hossam Mansour (HossamM9)
TETCO

TETCO
SA
HossamM9 Member since 2017 3 posts
TETCO
Posted: April 30, 2018
Last activity: September 19, 2018
Closed

Assigning Work Item to multiple Operators

Hi All,

We have certain requirement that a certain work item or step should be assigned to multiple operators directly (not work basket), all members should see the assignment and can work on it also it should be reflected on the reports. we are thinking of using Split-For-Each activity but there will be a lot of customization here. Can you support with proper solution?

Thanks

Case Management
Moderation Team has archived post